What are the different user levels?

There are three user levels available in MediaLab: User, Uploader and Administrator. The user level provides a basic way to restrict access to the core features of MediaLab. In addition to the user level, control flags can be used to grant access to specific features to users of any level (e.g. share). Administrator An administrator […]

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Why can I not delete a folder although I have manage rights?

Removing folders has been limited to Administrators only. Regular users and uploaders are not allowed to remove folders, even when they have been given manage rights. The reason for this is that the folder may have subfolders to which the user/uploader has no access. As you can assign access to folders on all levels, this […]

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What is a global signature?

A global signature will be added to all outgoing emails from your Lab. If your Lab has a custom mail template, you can decide where the signature should be placed in the email, by default the signature will be placed at the bottom. For the share a separate signature can be configured which will override […]

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I receive a 401 Unauthorized error when logging in?

The 401 Unauthorized error means your request to the server was not valid because it is missing a valid security token. In most cases, this happens when you attempt to post the same form multiple times. For example, this happens when you press the “Refresh” button in your browser after you have just tried to […]

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