How long does it take to upload my video?

How long it takes to upload your file depends on 2 factors: the speed of your internet connection and the size of the file. When we talk about the speed of your internet connection, we specifically mean the upload speed of your connection, which can be significantly different from your download speed. The easiest way […]

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I have problems uploading files

There is a wide variety of things that can cause problems while uploading files to MediaLab, making it very hard to pinpoint the problem. Here are some common problems we have encountered over the past few years: If you are behind a (corporate) firewall, it may block large file uploads. Contact your IT department for […]

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Can I upload a video without transcoding?

Usually all video files that are uploaded to MediaLab will be transcoded to create a format that has been web optimized. If the source video meets certain criteria, we will skip this and use the source file instead. The requirements for the source file are: Container: MP4 Video codec: H264 Bitrate: max 1.5 Mbit/s Resolution: […]

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What is FileCatalyst

Eliminate slow file transfers with the FileCatalyst platform, enabling files of any size or format to be sent at blazing speeds of up to 10 Gbps across global networks.

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